Policies

Shipping & Returns

Returns policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes transit time for us to receive your return (5 to 10 business days), processing time once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose.

Shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound.